SHIPPING POLICY
Last Updated: 26 July 2025
At Fashion Zone Uniform, we’re committed to delivering your order as efficiently and safely as possible. We deliver anywhere within South Africa using trusted courier services.
Delivery Timeframes
Once your payment is received and we’ve received your correct physical delivery address, your order will be shipped within:
1 to 9 working days, depending on your delivery location and the courier option selected.
Delivery Requirements
No deliveries to P.O. Boxes, farms, or rural/remote areas.
A valid telephone or mobile number is mandatory so the courier can contact you during delivery hours.
Customers must ensure that all address details provided are correct. Fashion Zone will not be held responsible for delivery errors due to incorrect information.
Shipping Options & Rates
We offer multiple delivery methods to suit your needs:
1. PAXI (via Pep Stores) – Counter to Counter
Send, collect, or return parcels at over 2,500 PAXI points across South Africa.
| Service | Delivery Time | Price |
|---|---|---|
| Small Bag (up to 5kg) | 7–9 Business Days | R59.95 |
| Small Bag (up to 5kg) | 3–5 Business Days | R99.95 |
2. Courier Guy – Door to Door
Nationwide express courier delivery.
1–3 Business Days – R120
3. Fastway Couriers – Door to Door
Another reliable nationwide courier partner.
1–3 Business Days – R120
Note: Deliveries to high-risk or outlying areas may incur additional fees. Please contact us to confirm final courier costs if unsure.
Important Notes
Orders are processed and dispatched once payment reflects in our account.
Once your parcel is shipped, you will receive a confirmation email with delivery details.
If you require a special delivery arrangement, please contact us before completing your purchase.
Fashion Zone is not responsible for parcels delivered to incorrect addresses due to customer error.
Contact Us
For any shipping or delivery-related questions not covered here, please get in touch with us:
Email: info@fashionzoneuniform.co.za
Phone: 011 854 5931
We’re happy to assist and make sure your order gets to you on time.
